Introduction and Overview

Welcome to The Rock’s Privacy Policy. This document outlines our commitment to protecting your privacy when you use our services, websites, or products. This policy applies to all users of our platforms, including visitors, customers, and partners.

Types of Data Collected

We collect various types of data to provide and improve our services. Personal information may include:

• Contact Information: Name, email address, phone number, and physical address.
• Payment Details: Credit card information or other payment methods.
• Account Information: Username, password, and other account credentials.
• Demographic Information: Age, gender, and location.
• User Content: Messages, comments, and other content submitted by users.
• Technical Data: IP addresses, device identifiers, browser type, and operating system.

Additionally, we may collect non-personal information such as:

• Usage Data: Website interactions, clicks, and page views.
• Cookies and Tracking Technologies: Information stored on your device to enhance your experience and track usage patterns.

Methods of Collection

We collect data through various methods, including:

• Directly from Users: When you provide information through website forms, account registration, or communication channels.
• Automatically: Through cookies, web beacons, and similar technologies when you interact with our websites or use our services.
• Third-Party Sources: From third-party platforms or services with whom we integrate, such as social media logins or advertising partners.

Purpose of Data Collection

We collect and use data for the following purposes:

• Providing Services: To deliver the products, services, and features you request.
• Improving User Experience: To personalize content, recommendations, and advertisements.
• Processing Transactions: To facilitate payments and fulfill orders.
• Analytics and Research: To analyze usage patterns, conduct market research, and improve our offerings.
• Communication: To respond to inquiries, provide customer support, and send important notifications.
• Security and Fraud Prevention: To detect and prevent unauthorized access, fraud, or other illegal activities.

Legal Basis for Processing

We process personal data based on one or more legal grounds, including:

• Consent: When you provide explicit consent for specific processing activities.
• Contractual Obligations: When processing is necessary to fulfill contractual obligations.
• Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of third parties.
• Legal Compliance: When processing is necessary to comply with legal obligations

Data Usage and Sharing

We use and share data for various purposes, including:

• Internal Use: To operate, maintain, and improve our services.
• Third-Party Service Providers: To engage service providers to perform functions on our behalf, such as payment processing, data analysis, and marketing.
• Business Partners and Affiliates: To collaborate with trusted partners and affiliates for joint marketing efforts or service integration.
• Legal Compliance and Protection: To comply with legal obligations, enforce our policies, or protect our rights, property, or safety, and that of others.
• Corporate Transactions: In connection with a merger, acquisition, financing, or sale of assets, where user information may be transferred as part of the transaction.
• We do not sell personal information to third parties without your explicit consent.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. The retention period may vary depending on the type of data and the context of its collection. Once data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

User Rights

You have certain rights regarding your personal data, including:

• Access: The right to request access to the personal data we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete personal data.
• Erasure: The right to request deletion of your personal data, subject to certain exceptions.
• Restriction: The right to request restriction of processing of your personal data in certain circumstances.
• Portability: The right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format.
• Objection: The right to object to the processing of your personal data in certain circumstances, including direct marketing.
• Withdrawal of Consent: The right to withdraw consent at any time, where processing is based on consent.
  To exercise these rights, please contact us using the information provided in this policy.

Data Security Measures

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Encrypting sensitive data during transmission and storage.
• Access Controls: Limiting access to personal data to authorized personnel on a need-to-know basis.
• Regular Audits: Conducting regular security audits and assessments to identify and address vulnerabilities.
• Employee Training: Providing training to employees on data protection policies and procedures.
  Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

International Data Transfers

Your personal data may be transferred to, stored, and processed in countries outside of your own, where data protection laws may be different from those in your jurisdiction. We ensure that such transfers comply with applicable legal requirements by implementing appropriate safeguards, such as standard contractual clauses or binding corporate rules.

Updates to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means as required by law. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

The Rock
324 SE 24th St. Ocala, FL 34471
info@therockprogram.org
(352) 304-9288

Thank you for reviewing our expanded privacy policy. If you have any further questions or need clarification on any aspect of this policy, please don’t hesitate to reach out. Your privacy and trust are of utmost importance to us, and we are committed to maintaining transparency and compliance with data protection regulations.